Summary
A survey of 440 residents and staff found a third of complaints were about search and navigation. A redesign surfacing top services launches in July. Separately, some departments are keeping official records only on websites, which violates record-keeping rules.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jul 9, 2026.
Impact analysis
An optional compliance-crawling tool like Silktide would run an estimated $25,000–$30,000 a year but isn't funded.
Anyone who uses milwaukee.gov to find garbage schedules, parking info, or water bills.
Mentions & discussions (1)
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